Frequently Asked Questions
Everything you need to know about shopping with stardusst.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Do you ship internationally?
Yes, stardusst ships to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I track my package?
After your order ships, you will receive an automated email containing a tracking link. You can also log into your stardusst account to view your order history and status.
Are the products covered by a warranty?
Many of our items come with a manufacturer's warranty. Specific warranty details can be found on the individual product pages or by contacting our customer service department.